|
The Evolving Role of Pharmacists
In the past, pharmacists, including those in the Americas, served as community
caregivers, even diagnosing and managing ailments by compounding individual
remedies. With the advent of commercialized drug production, increased
regulation and legislative action, standards of practice have evolved which, in
many ways, prevented patient interactions rather than encouraging them.
Pharmacists from the 1940s to the 1960s did not routinely counsel patients and
did not even customarily put the name of the dispensed drug on the drug label.
This protocol was reversed in the late 1970s. By the 1980s, pharmacists were
once again playing a more integral role in direct patient care.
Today, the pharmacist plays an essential role as part of the healthcare team.
Our professional responsibilities cover five essential areas:
- Drug delivery and medication safety
In the provision of pharmaceutical care, physicians generally head the
healthcare team, while the pharmacist enters the patient care continuum after
the prescription has been written. Following the rules on rational drug
therapy to maximize safety of medications: delivering the right drug,
identifying the correct dosage and times it is to be taken, labeling it
accurately and clearly, and administering to the right patient while listing
potential side effects are just a few of the pharmacist’s well-known
responsibilities. Each new prescription demands that the pharmacist reviews it
in conjunction with other information we have about the patient. This is a
critical role that the pharmacist is in the best position to perform.
- Patient education and advocacy
Today, patient counseling is obligatory
in every state in the US. The
pharmacist ensures that the patient knows the name of the prescribed drug,
what it is for, how and when it is to be taken, how to minimize possible
interactions with other drugs (prescription or OTC) and foods, and optimal
storage. The pharmacist serves as a critical checkpoint for matters that are
not clear to the patient during the patient-prescriber or patient-nurse
interactions.
- Monitoring drug therapy
Pharmacists play a key role in helping patients maximize their pharmaceutical
care by acting as a support system in disease management programs. For
example, it is estimated that up to fifty percent of all patients on
medication for hypertension do not have their pressure under control because
they lack regular follow-up. Pharmacists are ideally suited to track
individuals on these medications and help them obtain proper follow-up. Blood
pressure machines can be set up in pharmacies where pharmacists can explain to
the patient the meaning of those numbers. Since most insurance companies
mandate refills every 30 days, this is a particularly useful service that
provides a perfect opportunity to involve patients in their own care.
- Partnership with other members of the healthcare team
Pharmacists interact regularly with prescribers as well as with nurses,
especially in reviewing patient charts for possible medication-related
problems like drug interactions and adverse effects. Collaborative efforts are
likewise spent with community health workers, medical technologists and
physical therapists.
- Research and clinical studies.
Our strong relationships in the community are newly appreciated by medical
professionals, such that pharmacists now play a participative role in clinical
studies. Pharmacists are being recruited to do community-based research in the
post-marketing surveillance of drugs. A recent Impact Study from the American
Pharmaceutical Association of 400 patients recruited by 30 pharmacies found
that quarterly coaching or feedback on how well patients were managing their
cholesterol boosted patient compliance with therapy from 37 percent to 94
percent a year after diagnosis.
 |
|
|